Ultimo marks Artificial Intelligence (AI) Appreciation Day (July 16) by introducing its agentic, autonomous, proactive, connected framework for enterprise asset management (EAM).
Software company debuts its first agentic AI use case: autonomous environment, health and safety (EHS) incident reporting.
Digital coworker embedded into organizational workflows functions as specialized expert addressing the cost of knowledge scarcity and loss in industrial businesse.s
Agentic AI framework
Ultimo, a leading EAM software provider, today announces an agentic AI framework that shifts industrial asset management from reactive maintenance to autonomous, proactive operations. Coinciding with AI Appreciation Day, the company debuts its first agentic use case focused on EHS incident reporting. It features a digital coworker operating as a specialized expert embedded directly into organizational workflows. This strategic shift addresses the critical challenge of knowledge scarcity and loss in industrial businesses by deploying AI agents that work alongside human teams to augment asset management.
Traditional safety management relies heavily on manual incident reporting, creating significant blind spots when employees forget or neglect to document safety-related events, near-misses, and unsafe conditions. This reporting gap prevents EHS officers from obtaining comprehensive visibility into workplace safety risks, ultimately compromising their ability to implement effective preventive measures and safety awareness programs.
Ultimo's agentic AI continuously monitors work requests, automatically identifying potential EHS-related content and generating comprehensive incident reports with minimal human intervention. The system extracts critical information including event descriptions, material damage assessments, staff involvement, injury details, and environmental impact data. This autonomous approach ensures safety incident capture regardless of manual reporting compliance, providing EHS officers with unprecedented visibility into their organization's actual safety landscape, eliminating complete reliance on manual reporting.
Streamline Industrial Operations
The technology enables proactive safety management by ensuring no incident goes undocumented, supporting more effective risk mitigation strategies and regulatory compliance across industrial operations.
“All businesses are feeling the pressure to increase the pace of operations and are looking for smart ways to work faster without affecting quality or safety,” explains Steven Elsham, recently appointed CEO at Ultimo, an IFS company. “We are creating useful AI solutions that can be deployed today, establishing a new paradigm in asset maintenance. AI is now becoming mainstream in modern industrial businesses--the era of theoretical AI is over. Ultimo's agentic AI platform delivers immediate, production-ready intelligence that quickly optimises and automates operations. We are enabling modern industrial businesses to work smarter and faster, with AI handling routine activities so that skilled workers can focus on what truly requires human insight, oversight and ingenuity."
Now available to early-release clients, the EHS functionality signals Ultimo's broader agentic strategy, redefining EAM system capabilities for industrial organizations. The technology moves asset management beyond traditional manual processes to intelligent, autonomous operations that predict maintenance needs, prevent failures, and balance uptime and costs. It integrates with a company’s existing communication channels to deliver information just in time, at the point of need.
With data security paramount, the system minimizes external data transmission while maintaining enterprise-grade protection standards, ensuring industrial organizations can confidently embrace this next-generation technology. Future agentic AI features in Ultimo will include automated scheduling, preventive maintenance optimization, and stock optimization. Visit here.
Latest resources
How can you extend the life span of your assets, reduce maintenance costs and improve collaboration between departments? You can read how in this blog post, in which we show you step by step how you can get more insight into the assets you manage and maintain.
Strategic investment focus in the United States and Canada will meet customer demand and extend IFS’s existing Enterprise Asset Management (EAM) software leadership. IFS has accelerated its investment in resources to support the accelerated demand for Ultimo.
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A versatile SAP-certified solution that makes maintenance management easy. Good Enterprise Asset Management is foundational for enabling a reliability-centered maintenance strategy that increases uptime, availability and reliability - and reduces waste and costs.
After decades of experience in customer service, gathering feedback, and diving into research, Ultimo has developed the EAM Maturity Model: a blueprint that identifies the current situation of asset management and showcases the pathway toward potential growth.
We are proud to announce that IFS Ultimo has received the respected Solution Award for ‘Best Operator Driven Maintenance Solution’ at the RELIABILITY Conference in Seattle this week. Our powerful EAM solution enables more than 100k happy technicians and operators supporting 15 million assets worldwide to access and process relevant information on the spot, and ultimately work better together.
Meet Jeroen Kanis, the Partner Program Manager at IFS Ultimo.
Ultimo has been making strides in expanding its partner ecosystem. Having recently appointed a new Global Channel Sales Director. For Ultimo, a strong partner ecosystem means more resources, more expertise, and ultimately, more satisfied customers.
Effective asset management requires strong cross-functional collaboration. A centralized platform like Ultimo EAM aligns teams around shared goals, helping reduce downtime, boost safety, and drive operational excellence.
Ultimo is proud to feature MaxGrip at our Nexus Partner Summit in Madrid in September and at IFS Unleashed in October, where they will provide insights on the topic “Asset Performance Management meets EAM – the Value of Operational Data”.
