From a passenger’s perspective, airports are the crossroads between new destinations and home. It is a place of excitement and adventure. But also a place of stress. It is essential that every airport is supported by their assets, which help airliners and passengers to get to their destination as smoothly as possible. This is where an Enterprise Asset Management System (EAM) comes in. In this case the Ultimo EAM, which has been implemented at London Gatwick.