Market-leading spice specialist
AVO-Werke August Beisse GmbH is a market-leading spice specialist, serving many major food manufacturers, B2B operators in the food trade, and artisan butchers across Europe. The company produces approximately 50,000 tonnes of raw herbs and spices annually and boasts a portfolio of around 8,000 products, including organic and processed spices, spice blends, marinades, seasoning sauces, and dressings as well as food processing products such as nets and casings for ham and sausages.
Cover all vital asset management processes
AVO wanted a solution that would cover all vital asset management processes but also offer a simple user interface to allow quick uptake amongst employees and enable a mobile and largely paperless operation. After a thorough review, the company decided to introduce Ultimo EAM. During the introduction process, it worked closely with Ultimo’s consultants to adapt the software to its specific requirements and made some further updates independently using Ultimo’s customization tool.
Much better organized with Ultimo
Currently, Ultimo is mainly used by the technical department to manage maintenance activities. However, shift supervisors looking after the production process also use Ultimo Self Service to create orders and track progress.
“All our maintenance processes from order management and reporting to cost control, procurement, and the management of spare parts are much better organized with Ultimo," says Dr Kurt Höfelmann, Technical Manager, AVO-Werke. "We get an excellent overview of the condition of our plants, which enables us to reduce downtime. Everything runs more efficiently, and that has a positive impact on our employees' motivation.”
“The new EAM solution allows us to be more flexible, working on the computer and processing orders on mobile devices using the Ultimo Go+ app," explains project manager Denis Roor, Technical Purchasing, AVO-Werke. "It’s ingenious how you can create an order on the go, process it, and then report it as completed. It eliminates many steps and phone calls, and the time saved can be used more productively.”
Revolutionizing the process
Previously, the technical department relied on various Excel spreadsheets for an overview of files, spare parts and the maintenance status. Switching to Ultimo has revolutionized the process. “Simple order management, visibility over the availability of spare parts, and access to key documentation on mobile devices are just some of the improvements that make our daily work significantly easier. During audits, we are able to provide the requested information very quickly.”
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