Collaboration at AZ Delta
AZ Delta is a merged hospital combining the former 'H.-Hartziekenhuis Roeselare-Menen vzw' and the 'Stedelijk Ziekenhuis Roeselare'. Since 2018, the Torhout hospital has also been part of AZ Delta. The hospital has some impressive key figures to show: 20,000 medical instruments and 42,000 technical installations that must be maintained by technical teams. In 2013 the system they used became obsolete. It was a good time to try to find a new system for departments such as the Technical Service and Biomedical Technology, and to shift to more uniform working methods, reporting and the efficient organization of preventive maintenance.
Specialized module for medical devices.
There was a selection procedure and two parties remained. 'We chose IFS Ultimo because, among other things, they have a specialized module for medical devices. This primarily concerns the practical organization of preventive maintenance. For example, the maintenance status of an electro-surgical device has a higher risk level than a blood-pressure kit. Specific parameters can be set for anything that is used or held by a doctor. Another deciding factor was that IFS Ultimo was easy to integrate with AeroScout, a real-time location system (RTLS) for spotting the location of medical equipment and related items.' Wouter also explains that general flexibility played a major role too.
Easy provision of Safety Instruction Cards
An example of 'data that you really use' is that Safety Instruction Cards can be produced from Ultimo at the request of the Protection & Prevention Department. This type of document is mandatory for medical equipment, but also for managing hazardous or radioactive substances. 'Ultimo ensures that all data in this context is collated in a central location. Then, with one press of a button, you can generate a PDF with the right pictograms, so every user is familiar with the potential hazards,' explains Wouter.
Added (service) value for all
Every employee, cleaner, nurse, doctor, surgeon, or whoever else, can scan the barcode in case of an emergency/issue. There will be an automatic report made to the colleague from the Technical Services or Biomedical Technology. 'Because the work of the hospital carries on at all times, this is a quicker method than asking colleagues to call a service number. Of course, if it is urgent, they can always pick up the phone,' adds Wouter.
Downloads
-
AZ Delta download
Let’s connect
Get your questions answered. Schedule a personalized demo to see how Ultimo can add ease and value to your business. No strings attached.
Latest resources
Visit Ultimo at PACK EXPO 2026, Booth N-4886, Oct 18-21 in Chicago, to see how industrial AI supports maintenance teams and cuts through AI hype on the shop floor.
Not every asset needs the same maintenance schedule — but when every asset gets treated the same way, maintenance effort spreads thin and the critical assets still fail.
Before any work begins on a machine, one question comes first: is this equipment safely isolated? Lockout/tagout — LOTO — is the procedure that answers it.
