Out-of-the-box
Supremely flexible
Covers all types of assets
Unmatched ROI
Client case

Maximising medical data usage with IFS Ultimo

‘It is amazing to be able to collect accurate data, but it only becomes really valuable when you do something with it.’ This enthusiastic statement comes from Wouter Dejaeghere, Service Head Medical Technology at AZ Delta. It also reveals his drive to gain as much value as possible from systems, such as IFS Ultimo. What the collaboration means for him is explained in this case study.

DO YOU WANT TO LEARN MORE? OR PERHAPS READ THIS ARTICLE WHILE ON THE ROAD? Download case study

A responsible job with many challenges

Wouter is responsible for Biomedical Technology (BMT), as well as Critical Communication within four AZ Delta locations. This concerns some impressive key figures: 20,000 medical instruments and 42,000 technical installations that must be maintained by technical teams. ‘In 2013, the system we used for asset management, service tickets and warehouse management, Optim EMS, became obsolete. For us, it was a good time to try to find a new system for departments such as the Technical Service and Biomedical Technology, and to shift to more uniform working methods, reporting and the efficient organisation of preventive maintenance.’

Selecting IFS Ultimo

There was a selection procedure and two parties remained. ‘We chose IFS Ultimo because, among other things, they have a specialised module for medical devices.

Results with IFS Ultimo:

  • Easy provision of Safety Instruction Cards
  • Insights into what is held where
  • Added (service) value for all
  • Improved capacity planning for the long term
'It is precisely because I received such great support from IFS Ultimo when learning about the back-end, that we can work together on projects for other departments, such as the Clinical and Pathology Lab. I can always fall back on extensive expertise.'
Wouter Dejaeghere
AZ Delta

Recent cases

ConMet®
  • Adoption of an enhanced cloud-based EAM solution
  • A more intuitive and responsive system
  • Improved visibility of all maintenance-related activities
  • High user uptake on the system across the organization
Renewi
  • Quick time to value with only six days implementation needed;
  • Significant leap forward in data management and operational capabilities;
  • Secured a framework that supports future growth and adaptability;
  • Swift and full user adoption
Happy to help you at any time
Kris Sage Sales Director
kris.sage@ultimo.com

Request a demo