The TITAN Innovation Awards celebrate breakthrough thinking across technology, design, services, and organizational excellence. Organized by the International Awards Association, the awards bring together a global judging panel of industry professionals to recognize innovations that set new standards in their fields.
Ultimo Academy earned its recognition by standing out for the way it reimagines how organizations learn, adopt, and get the most out of their EAM software.
Learning built into the software itself
Traditional EAM training typically means external consultants, scheduled classroom workshops, or passive e-learning modules that sit apart from the software users actually work in. Ultimo Academy takes a fundamentally different approach: it is embedded directly within the Ultimo platform, accessible through a single button inside the software.
From there, users access role-based learning pathways tailored to their specific responsibilities - whether they are field maintenance technicians, operations managers, or application administrators. Each pathway combines short instructional modules with hands-on practice in a fully simulated Ultimo environment that replicates the production interface with complete fidelity. Users can experiment, make mistakes, and build genuine competency without any risk to live data or operations.
Proven impact at scale
Since its launch in 2017, Ultimo Academy has delivered results that speak for themselves. In 2025, the platform recorded 26,000 course completions by 2,500 users - up from 11,000 completions by 900 users in 2021. User satisfaction has remained consistently high, with an 8.3 out of 10 rating across more than 1,700 evaluations.
Organizations using the Academy see implementation times reduced by 20 percent compared to traditional training methods. Built-in analytics allow application managers to monitor team progress and step in proactively, helping projects reach milestones faster and with fewer delays.
Access is included within the Ultimo platform at no additional per-user cost, removing the barriers that can otherwise prevent learning from reaching everyone who needs it. The Academy is available in five languages, supporting organizations with global teams and multi-site operations.
Resilience when it mattered most
The value of a digital-first training approach became especially clear during the COVID-19 pandemic, when classroom-based training came to an abrupt halt across industries. While competitors struggled to maintain training continuity, Ultimo's customers were able to keep their implementations and onboarding on track. That period validated what Ultimo had already built – and permanently shifted expectations around what good EAM training looks like.
Today, training completion through the Academy is embedded as a prerequisite for key project milestones, transforming implementations from consultant-dependent engagements into customer-owned journeys.
Recognition that reflects a shared commitment
This award from the TITAN Innovation Awards reflects the effort that goes into continuously evolving Ultimo Academy as a world-class learning platform – and the trust that thousands of users place in it every day.
For organizations looking to reduce implementation risk, accelerate adoption, and build lasting internal expertise, Ultimo Academy sets the standard for what embedded EAM learning can achieve.
See Ultimo Academy in action - book your free demo today.