Ultimo System Requirements
Cloud editions

Firefox

Firefox Browser 77

https://www.mozilla.org/firefox

Chrome

Google Chrome 86

https://www.google.com/chrome

Edge

Microsoft Edge 86 (Chromium)

https://www.microsoft.com/edge

Safari

Safari 13.1

https://www.apple.com/safari

Software requirements

• To use the planners in the module Long-term maintenance plan, Microsoft Excel 2010, 2013, 2016 or 2019 is required. These planners are not supported under OSX.

• To use the export to MS Project option of the Stop Planner module, MS Project 2016 or 2019 is required.

• To use the integration with ArcGis Online TLS (Transport Layer Security) 1.2 is required.

• PDF reader and Microsoft Excel for viewing reports.

Hardware requirements

• Minimal screen resolution: 1280 x 1024 (based on font size 100%).

• Optimal screen resolution: 1920 x 1080.

• Processor: at least dual core or equivalent

• To be able to print Work Permits, an A3 printer is required.

Memory use indication

• Usage dependent. An indication of the required memory for Ultimo in the browser is 500 Mb of RAM.

Exchange integration

To support the optional Exchange integration, the following is required:

• Exchange server 2010 Service Pack 1 and higher or Office 365

• Ultimo web server is able to connect to the Exchange server. An example URL: https://outlook.office365.com/EWS/Exchange.asmx

• Autodiscover service has to be configured correctly

• An Exchange account with the Application Impersonation role assigned to get and create appointments or check availability

• Basic authentication has to be allowed for this account to authorise with the Exchange server

• There must be a valid certificate for the Ultimo web server

Ultimo GO

Ultimo Go is an always-connected web application. This mobile web application requires a connection to Ultimo from the mobile device.

Ultimo GO+

Ultimo Go+ is an occasionally connected application. This mobile application should be downloaded from the store on the mobile device. Only the latest version of the Go+ app is supported, this version can be downloaded from the App stores.
Customers, who are confronted with problems which occur by using a mobile management solution (e.g. MobileIron, AirWatch) are only supported based on a best effort by Ultimo. Ultimo does not test the Go/Go+ solution in combination with third party mobile management solutions.

Mobile/Wireless

• Mobile (3G, 3,5G and 4G network)

• Wifi

• Galaxy S7, S7 Edge, S8, S8+, S9, S9+, S10e, S10, S10+, S20, S20+

• Galaxy A50, A51, A70, A71, A80, A8

• Galaxy Tab S3, S4, S5e, S6

• Galaxy Tab A 2016, A 2017, A 2018, A 2019

• Galaxy Tab Active 2, Tab Active Prio

• iPhone SE, 6S, 6S+, 7, 7+, 8, 8+

• iPhone X, XS, XS Max, Xr, 11, 11 pro, 11 Pro Max

• iPad Air 2, Air 2019

• iPad 2017 and newer

• iPad Pro (all models)

• iPad mini 4, mini 2019

• iPod Touch generation 7

The following Android scanners are supported to run the barcode application.

• Honeywell CT60

• Zebra TC8300

• Zebra MC3300

When a device is not included in the list of supported devices, a validation request can be done. Ultimo will test the barcode scanner on the unsupported device and will approve the device if it complies. The validation costs and the purchase price of the unsupported device can be charged.

The minimum requirements for new Android scanners are:

• Android 7

• 1GB memory

• Dual core processor

• 3.7 inch screen (resolution: VGA resolution)

• Wifi

• Hardware scanner: 1D / 2D