I joined Ultimo as Chief Marketing Officer in the summer as part of an exciting program of transformation. Despite the complexity, breadth and pace of change in the EAM software market, Ultimo has long held a solid market position. Its extraordinary speed of deployment and time to value track record, coupled with its high customer retention rate (98 percent) and zero support major escalation status sets our company’s performance apart.
Independent industry experts suggest that technical advancements are contributing to change in the EAM space. In its 2024 Green Quadrant®: EAM Software report, analyst firm Verdantix explains, “Since 2022, the EAM software market landscape has shifted in line with acquisition activity and the expansion of artificial intelligence (AI), especially generative AI (GenAI).”
And Ultimo has been investing in its products and business accordingly. The enviable pool of people talent here is supporting an increase in research & development (R&D) spend, and marketing spend has increased over 50 percent year-on-year too.
Much has changed at Ultimo in recent years. But, as an organization, we are committed to staying true to what has made us unique and desirable for three-and-a-half decades. Looking at our history, and how our product has continued to advance and modernize, we knew it was imperative that our digital face to the world match the innovation of our amazing product.
To that end, we’ve been working tirelessly to create a more modern and engaging online presence to make it easier for our stakeholders to better navigate, learn, collaborate, connect and find inspiration. This website is designed for you, whether you understand the technical aspects of EAM, or not. It leverages our proud Dutch heritage but spins up a truly international way of thinking.
Just as it is with our own software platform, the user experience on our website is important to us. We want to make sure it reflects how easy we are to do business with, and how focused we are on delivering value.
Do check out...
What we mean when we say we’re an ‘asset ally’ – it’s a message we’ve embedded throughout the story on our website. We want to inspire our visitors to believe that our product and our people are committed to being allies in the journey to asset management maturity
What is enterprise asset management software – we’ve built this experience to showcase, first, what is EAM, what value does it deliver, why is it relevant and what kinds of outcomes can it drive?
Focus on job functions – our solutions serve everyone from technicians to senior leadership, but are utilized in different ways across those roles. Our new website features messaging and content focused directly at our most frequent types of users and their own pain points.
Improved concepts for products – I’m a big believer that simplicity trumps complexity when it comes to technology. Some of our most popular attractions have always been our Circle of Collaboration and Maturity models. Watch this space for future guides on EAM trends and AI too
Our blog – featuring insights from right across our international team, as well as some select guests too. We’re tackling thought leadership themes, customer stories, news, partner contributions, product updates, and the very latest in tech developments
Customer stories – because nobody can tell our story, and potentially write yours, better than those that have been there before you
Our focus is on you. At the core of our redesign is one goal: to better serve you, our visitors and clients. So, our modern, responsive design has less text and more animation and video. Pages have richer content that highlight our offerings, values, and expertise. I hope you’ll find the navigation faster and more efficient.
I’d love for you to explore the new website and experience the updates for yourself! Look around and check out some of the new features. And if you have any feedback, please feel free to reach out. Your insights and suggestions are invaluable to us as we continue to improve. Thank you for visiting, and welcome to the next chapter with us.
To stay up-to-date with our news follow us on LinkedIn, or see us face-to-face at one of our global events.
If you’ve ever been part of a projects like this, you know the effort it takes. And we have an outstanding team here at Ultimo. I want to send a personal note of thanks and to applaud the efforts of the team who has worked passionately to bring the website to market. We know the work continues: Kevin Klunder, Roy van Huffelen, Berend Booms (and so many more!).
Latest resources
Not every asset needs the same maintenance schedule — but when every asset gets treated the same way, maintenance effort spreads thin and the critical assets still fail.
Before any work begins on a machine, one question comes first: is this equipment safely isolated? Lockout/tagout — LOTO — is the procedure that answers it.
Together for the Timotheos Foundation: professional maintenance in Malawi, made possible by Ultimo and Pontifexx. The Timotheos Foundation has taken an important step towards professionalising the management of its buildings and facilities in Malawi.
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