Explore Embedded AI

When a user reports a failure an AI icon in the description field suggests likely symptoms or observations based on the job description and linked object. Selecting a suggestion auto-fills the explanation field, producing richer, more diagnostic-ready incident reports from the get-go.

Ultimo AI identifies likely causes based on job information, then generates a clear, structured work instruction once the relevant cause is selected. The draft can be previewed and edited before saving, turning technical, inconsistent notes into user-friendly, action-focused steps.

From the sidebar of a prepared job, users trigger a semantic search across historical work orders to surface past failures with similar causes and solutions, complete with links to the original registrations. It also offers a "generate work instruction" action, helping your teams reuse proven fixes instead of relying on the memory of a few experts.

When a technician clicks an AI icon in the "Update Progress" dialog, a first-draft description of completed work activities is generated, which they can then edit or expand. Available for both mobile and web, this converts job completion reporting from manual typing into a quick review-and-confirm step.

After completing a Root Cause Analysis, Ultimo AI generates structured corrective and preventive action suggestions based on the RCA context. Selected suggestions are created directly as jobs, action items, or modifications, closing the gap between identifying a problem and acting on it.

Ultimo AI analyzes article titles, descriptions, and attached documents to automatically recommend missing part characteristics, such as dimensions, voltage, or units. Confidence scores and sourcing help users review and select suggestions with one click via the "Enhance Characteristics with AI" button, enriching the article record in seconds instead of through intensive manual research.