Ultimo Facility Management

Ultimo Facility Management is a user-friendly, flexible solution which streamlines your facility processes, manages expenses and allows you to better serve your internal customers. This will optimise efficiency, reduce costs and increase customer satisfaction in the process.

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    Boost Efficiency & Enhance the Customer Experience

    Ultimo Facility Management software ensures optimal support for your service desk and gives you full insight into facility-related and property-related processes. UFM increases efficiency and work performances in both the front office and the back office and takes your facility management to the next level. 

    By working as efficiently as possible, you enhance your customer experience and will easily meet your SLA targets. By using the Self-Service module, you allow your customers to directly submit complaints, wishes, information requests and engage in direct, two-way communication. This minimises the chance of miscommunications and improves customer satisfaction. 

    Facility Management Software - CAFM

    • CAFM Modules
    • Depreciations

      Keep track of the depreciations on assets

    • Authorisation Management

      Control the access management in Ultimo

    • Contract Management

      Comprehensible contract management

    • Dashboards

      Monitor KPIs using dashboards

    • Invoicing

      For charging on incurred costs

    • Equipment Management

      Full technical and administrative equipment management

    • Inventory Management

      Full (administrative) inventory management

    • Knowledge Tree

      Share acquired knowledge quickly

    • Cost Registration
    • Periodical Maintenance

      Planning periodical activities

    • Personnel Management
    • Reports

      Monitor the progress of activities

    • Service Desk

      Manage complaints, desires, information requests and failures (CDIF)


    • Master Data Management
    • Standard Notifications
    • Issue Management

      Manage Issuance and Intake of Inventory

    • Ultimo Customization Tool

      Unique tool to implement adjustments

    • Ultimo Go

      Web app to work on the go

    • Time Accounting
    • Property Management

      Secure your entire real estate portfolio

    • Sending E-mails

      Sending e-mails from Ultimo

    • Work Order Management

      Fully process work orders

    • Workflow Scheduler+

      Designing customer-specific workflows

    • Optional modules
    • CAD Integration

      Room import from CAD and generating floor area plans

    • Various Interfaces
    • Energy Management

      Gain insight into the energy consumption of your buildings and equipment

    • E-mail Import

      Importing e-mails into Ultimo and converting them in reports

    • EHS Suite

      Complete set of module for Health, Safety & Environment

    • Long-Term Asset Planning

      Compiling long-term budgets for assets critical to your organisation

    • Medical Technology

      Complete module for managing medical instruments

    • Long-Term Maintenance Planning

      Generate LTMP year plans, incl. budgets & task packages


    • Multijobs

      Coordinating multidisciplinary tasks

    • Product Files

      Secure the life cycle of objects

    • Project Management

      Manage your facility projects

    • Reservations

      Facilitates reserving rooms, catering and inventory

    • Self-Service

      For actively involving your internal customers in your services

    • Service Level Agreements

      Secure service agreements

    • Key Management

      Register, take in and issue keys and cylinders

    • Ultimo Go+

      Additional possibilities with respect to the standard web app Ultimo Go

    • Moves

      Coordinate (internal) moves

    • Rental Administration

      Secure lettable units and letting contracts

    • Stock Management & Purchase

      Stock management and purchase support




    Tailor-Made Facility Management Solution

    In addition to the built-in flexibility, the Ultimo Customization Tool is a standard module within Ultimo Facility Management. The Ultimo Customization Tool allows you to implement adjustments in the Ultimo Facility Management software in order to fit the solution as optimally as possible within your working environment. This enables you to take maximum advantage of the added value Ultimo Facility Management offers. Application Managers can implement the changes themselves, but the Ultimo consultants are always happy to help as well. Ultimo offers specific, mandatory training courses for the use of the Ultimo Customization Tool so you can use the tool effectively. 

    Facility Management Lite

    Facility Management Lite is a simpler, but still complete, version of Facility Management and is designed to be an entry-level solution for companies who want to start small or only have small facility management needs. 

    • Excellent first step towards professionalization of your internal processes.
    • User-friendliness is the leading principle.
    • Can easily be expanded with additional modules such as Self-Service or Ultimo Go+.
    • You can either rent or buy this solution.
    • Can be upgraded to the full version of Ultimo Facility Management.
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    Rent or Buy?

      Renting (SaaS) Buying (On-Premise)
    Application management Ultimo Customer
    Investment Monthly subscription Single Payment
    Infrastructure Well secured data centre Own server
    Flexibility By Ultimo By Ultimo / customer
    Location-independent work:  Via internet (Cloud) Via own network / internet
      Contact Contact

    There are two ways to acquire an Ultimo Software solution: you can either purchase a fixed license (Buy) or you can use our SaaS model where you pay a monthly fee (Rent). If you select on-premise, we can also offer hosting services so you do not have to concern yourself with any infrastructural aspects. Ultimo Software solutions are always web-based, so the choice to rent or buy has no effect on the availability of the software. Please contact us if you want more information on the exact possibilities and the differences between renting or buying.

    Direct advice

    Combine your supporting services in one solution!

    Ultimo Facility Management is a complete software solution which helps raise your Facility Management to the next level. However, in more and more organisations there is a trend occurring in which supporting services are increasingly becoming more connected with each other. Recognising this trend, Ultimo believes one central solution for ITSM, Facility Management, Maintenance Management, Property Management and Fleet Management is the smart thing to do. 

    Because of the modular structure and built-in flexibility of all Ultimo solutions, you can create a solution that really fits your working environment. Every day our customers experience the ease and efficiency of using Ultimo as a central application for a combination of supporting services. Combining supporting services will not only reduce costs, your business will also be better structured, communication will improve and as information becomes readily available, so will decision-making. If you are interested, please contact us for a suitable reference or a tailor-made offer!

    Facility Management Customers

    "A better grip on delivering a consistent quality to the guests."

    "Better able to monitor the results with management reports."
    Sacha Shoes

    "All the supporting services which use Ultimo work more efficiently."

    "We comply with laws and regulations by means of the Ultimo software.”

      I want to receive more information about Ultimo


      Or contact us by telephone:

      Freddy Vos
      VP International Sales

      Jeroen ter Bruggen
      Senior Account Manager

      Jaap Tinselboer
      Senior Sales Representative

      Monday - Friday, 8.00 A.M. - 5.00 P.M (CET).: +31 (0) 341 42 37 37