Registering, forwarding and processing reports is easy with the Service Desk module. You can carefully register, forward and process incoming reports. And record cost units in a report and, if necessary, automatically charge on the costs. Ultimo also offers you a number of Dashboards to use. So you are always in control of the process. Ultimo enables you to act on your Key Performance Indicators (KPIs).
What does it offer you?
- Reports that cannot be solved immediately can be easily forwarded to the right department.
- Learn from past reports and use this knowledge to process incoming reports.
- Constant insight into the progress.