Are customer satisfaction and customer experiences high priorities? If so, it would be great if you were kept informed of the inconveniences the customer experiences. Think of dirty rooms or overflowing waste bins. Poorly functioning devices or other faults. Issues that need to be fixed as soon as possible. Mobile Reports is a great solution, both for within the organisation and for external customers and visitors. It is now very simple to quickly submit a report. It is also very accessibly because you do not need an Ultimo account to submit a report.
What are the advantages for you?
- Create reports easily without an Ultimo account.
- Spot complaints and needs quickly and process them adequately.
- Exceed your customers’ expectations.