Do you often get identical report, which always require the same solutions? Register this solution in the Knowledge Tree. This solution will then immediately be suggested when a new report is submitted. This means problems can be solved in seconds. Sometimes the system will help you by solving the problem without creating a report. Saving you time. Is a solution no longer entirely up-to-date? An improvement proposal can be submitted immediately.
What are the advantages of this module?
- Easier for users to accept or create a reports.
- Reduces the number of open reports.
- Quicker processing of reports.