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Client case

Streamlining maintenance processes & support safety with Ultimo EAM

In the heart of Europe, between the Black Forest and the Vosges, lies one of the world’s most beautiful theme parks. More than 5.7 million people from all over the world visit the park each season to enjoy the excitement offered by more than one hundred attractions and shows. The innovative European theme concept; one of the largest hotel resorts in Europe; the various decorations for each season; and the large number of diverse and colourful events make Europa-Park a one-of-a-kind getaway destination all year long. Ultimo at Europa-Park streamlines the maintenance processes and supports the safety of those millions of visitors.

Read the case study or watch the video by scrolling down. Download case study

Ultimo at Europa-Park: 1800 maintenance activities each day

The approximately 450 maintenance employees process as many as 1800 varied maintenance activities every day. Not just to keep all attractions and facilities in the best shape, but also to guarantee the safety of all of their visitors. They even work during the opening hours, making sure the visitors experience as little hindrance as possible. So Europa-Park needs reliable and fast software that can be accessed everywhere. They found it in the Ultimo Enterprise Asset Management platform.

Advantages of Ultimo

One of the most appreciated aspects of the software is the user-friendly interface and the clear and logical constructions. The employees in the field are very happy with the possibility to work even more efficiently with the app Ultimo GO. Christian Hirt, technical manager of Operations & Service has the following to say about Ultimo’s services: “I appreciate the professional services during the implementation and really liked the workshops Ultimo organised. I was also impressed by the involvement of the Ultimo employees. Very nice!”

Obtained results:

  • 20% higher productivity by working on the go in the park with the app Ultimo GO.
  • Using the software has also contributed to fundamental improvements in the department.
  • More efficiency obtained by getting rid of other applications and integrating more work in Ultimo.
  • Higher level of customer satisfaction because of an easier way of working.

Watch the video of Ultimo at Europa-Park:

"I appreciate the professional services during the implementation and really liked the workshops Ultimo organised. I was also impressed by the involvement of the Ultimo employees. Very nice!"
Christian Hirt
Europa-Park

VTTI
  • Standardize processes and terminals are now able to share knowledge with each other
  • The user-friendly system enables VTTI to implement and train users quickly
  • Improved integration between maintenance & safety
Arteco Total Belgium
  • Improved collaboration, communication and expectations
  • Increased efficiency
  • Operational excellence
Happy to help you at any time
Freddy Vos Sales Director
freddy.vos@ultimo.com
+31 341 42 37 37

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