1. Start with the basics
If you want to gear automation to your objectives and the productivity of your employees, we recommend you first establish what the basis of the technology, or infrastructure, is in your organisation and how your IT is organised, i.e. business-driven or technology-driven. Then you determine whether the required IT will be fully facilitated by you or whether you outsource a large portion to a partner.
2. Collaborate and share information
Nowadays, healthcare providers are more and more dealing with local authorities and collaborative ventures. Resulting in a multitude of agreements and structures, and an enormous administrative burden. A good exchange of information is essential. If you set up your IT to remove this burden, then employees can spend more time with the patient, and the annoyance of having to keep all sorts of lists is decreased.
3. Creating support is essential
Creating support among employees is essential for IT projects. Involve the end user in such an IT project in an early stage. This will help create more required functionality and more support for properly adopting the new way of working. What more can you do? Together with your supplier, organise interactive workshops with different stakeholders. And always keep training your employees in terms of functionality and technology. This promotes mutual knowledge sharing, meaning the user knows how to work, and the IT supplier can in turn learn from the experiences of the users and further improve the application.
Start with the basics, work together, share information and create support. Stick to this and you will get close to the best possible use of IT in healthcare. There are of course more aspects to take into account. If you are curious about the other factors in healthcare, then download our e-book “The best possible quality of care with IT”.
Other blogs written by Jaap Tinselboer
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