Our customers have continually been supported and have had no drop-in service since the lock down. We have also been able to support both new & on-going implementations with little disruption. A great comment from one of our recent new customers on a new project.
Louis Wright – Sustainability Manager at BCA College:
“One major benefit of this project is that Ultimo is cloud based, as opposed to our previous software which was on-premise. Had this situation occurred before, we would not have been able to work on (or potentially use) our FM software remotely at all.
Koen has been fantastic to work with remotely and is great at discussing challenges and solutions over the phone, so I do not feel the project has suffered greatly from remote working.”
Business as usual and our home office desks are open for business.